ᐅ Dispute Between Telecom Provider and Municipal Utilities – House Connection

Hello everyone,

This is about our house connection. The multi-utility connection is in place, and in two weeks the local utility company will install gas, water, and electricity. The telecom provider has also been contracted, and so far, the utility company used to install a duct conduit for the telecom as well.

According to the utility company, this no longer happens because negotiations with the telecom provider failed. Now, they are installing a duct / speedpipe for a fiber optic connection. However, the street is not yet connected to the fiber network. The utility company informed me that this connection leaves no room for additional cables in the multi-utility connection, and a new separate house entry point will be required for the telecom.

I don’t fully understand the situation:

The following was ordered:

1. Utility company house connections for gas, water, electricity
2. Telecom: Telephone / Internet (copper cable)

Now the question is whether we actually need a new house entry point (there is no basement). Does that mean a core drilling is necessary?

I thought that multiple cables could be installed through the 4th duct in the multi-utility connection.

We originally planned to choose both the telecom provider and Unitymedia as Internet / telephone providers, or at least have both cables installed initially.

Can you help me? Do we really need to create a new house entry point in our utility room now?

What does the Telekom Home Builders Service say about the matter?

Nordlys schrieb:
What does the Telekom builder service say about this?

They say it’s not Telekom’s fault. Since we indicated when placing the order that no civil engineering work would be required and that empty conduits were already available, it was recommended to prepare an empty conduit.

Unfortunately, this answer didn’t help me much because I don’t know if there is enough space in the fourth empty conduit of the multi-utility connection to accommodate the municipal utilities, Telekom, and possibly even Unitymedia.

You can refuse the fourth conduit with the fiber optic pipe from the utility company... they probably want to install the fiber optic connection for you later on, as utility companies often handle fiber optic infrastructure.
Alternatively, if you don't want that, instruct your general contractor to add another building entry point; that doesn’t cost much either. It’s basically just a boring with an empty conduit.

If the municipal utility company installs a conduit, everything should be fine since it doesn’t necessarily have to be fiber optic; it can just be copper cable instead – it’s not a big deal, they probably won’t install it anyway.
I don’t really understand the problem – the conduit for fiber optic shouldn’t be too small for a regular telephone cable, as both cables are of similar thickness. Whether TV cables can also fit through it, I have no idea (or would that also have to be fiber optic? I’m not sure, we use a satellite dish).
And in your contract, I don’t see any mention of a cable TV cable either.

Thank you for the replies. I have also considered rejecting the fourth conduit, even after an additional installation. But wouldn’t the cable run along the outside of the house wall with a new installation? I imagine that would look unattractive.

Unitymedia has not been ordered yet; we’re just considering having an alternative cable installed in the house. Not for TV, but for internet and phone. That way, there are more options later on.

Based on your experience, is only one cable allowed through the multi-utility connection, or is it possible to have, for example, three cables going through the duct, such as for UM, Telekom, and fiber optic?

Thank you for your help.