ᐅ The architect and the client cannot agree on a design.

Created on: 27 Nov 2018 17:34
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Pyrate
What happens if, after a prolonged back-and-forth, the client and the architect cannot agree on a design, or if the client realizes during this phase that the architect’s ideas do not match their preferences (and presumably the architect may have a similar realization)?

Originally, the architect was supposed to be hired for design phases 1-8, and the contract is prepared but not yet signed. Now, however, the client no longer wants to continue working with the architect (for the reasons mentioned above), and it is likely that the architect is also frustrated with the client.

What is the best way to resolve this situation? It is clear that the architect has already produced certain work, which, for the client’s stated reasons, is now useless. Ultimately, the greatest disadvantage lies with the client, who has lost time and now has to find a new architect...
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ypg
27 Nov 2018 18:47
Pyrate schrieb:
What is the best way to reach an agreement here?

Together – not here.
Pyrate schrieb:
On the other hand, aspects like room sizes were not implemented satisfactorily.

I completely agree with @furchur
Room layouts often evolve. And if a client comes with conflicting demands or ideas, the architect can only lose, because the client’s wishes cannot be realized.
Pyrate schrieb:
Which makes me wonder: what happens if the client and architect keep struggling endlessly?

Do you really want to keep struggling with your architect forever?

Freelancers are chosen for their personal style. Didn’t you get that? Or has the architect changed their style now?
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Pyrate
27 Nov 2018 18:49
Escroda schrieb:
Except for surveyors, of course 🙂 but this applies to all freelancers. Only your health insurance pays for the doctor, and maybe your legal expenses insurance covers the lawyer. But if you commission a portrait from a painter, they also spend days in front of the easel. It would be unfair if they didn’t get paid just because you don’t like the result.

😀 laughed out loud!
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HilfeHilfe
27 Nov 2018 19:24
Pyrate schrieb:
😀 laughed out loud!

No, just the truth. You seem to be a freelancer. What happens if your client tells you, "I don’t like seeing you working on my database every morning"? Do you insist on fulfilling the contract or do you drop it?
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Escroda
27 Nov 2018 20:01
HilfeHilfe schrieb:
No, the truth.

Oh, you’re not very funny! He’s still willing to compromise. It doesn’t hurt to play through the escalation to avoid actual escalation.
When neither side really wants to continue, it turns into a game of poker. One side wants to get as much money as possible for their service, the other wants to pay as little as possible for something worthless. Both want to avoid a court case because it’s expensive and stressful. Who will give in, and by how much? Who will risk going to trial? If one party plays wrong, the lawyers win.
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ypg
27 Nov 2018 21:13
I'll put it this way: You didn’t trust the architect from the start… so why did you let him work?
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Zaba12
27 Nov 2018 22:35
Fuchur schrieb:
The question is whether it’s just a matter of “taste” or if the architect failed to fulfill certain requirements that were clearly defined from the start. Based on your description, it seems more like the former, which is unfortunately the client’s problem. The architect is obliged to provide an error-free and approvable design, all within the initially agreed framework. They are not responsible for aesthetic preferences according to the client’s expectations.

In this case, the services provided will need to be paid for in full. This depends on how far phases 1-3 have progressed.

Fuchur is absolutely right! Your architect can basically bill for phases 1-3 even without a signed contract, because from their point of view the service has been delivered. There is no room for debate there.

The comment about the acquisition is really something. When I was still in consulting, clients also expected to get the first two days of work for free as a trial. Incredible!