Hello Forum,
we might have a problem with our house construction company, in addition to the issue we already have with the windows. It is the same manufacturer for both the windows and doors. The scanning unit is supplied separately.
We ordered a new door with a fingerprint scan module for our new build. On the day the door was installed, I noticed scratches all around the scanner. Some were light, others were deep scratches in the plastic. The sensor itself also had scratches.
You can see it clearly when zooming in on the picture. It was difficult to capture with the camera.
I contacted the construction manager and the responsible employee for new builds at the company that supplies the doors to complain. The employee told me that it would be repaired and afterward would not be visible anymore, that they have their methods for that. They would also replace the scanning unit.
Today, an employee came to fix the scratches. He tried for about an hour with a wax product but admitted he couldn’t improve it further and could not do anything more. I think it actually looks worse now.
Also, the stainless steel trim is poorly and incorrectly fitted. The worker responsible said it couldn’t be done any other way. Strangely, it was fine with the old scanning module with the scratches on it. He also said that the door always gets scratched when sliding the stainless steel trim on. I have contacted the manufacturer of the scanning unit about this but am still waiting for a response. However, I find this very unlikely.
What do you think about these defects? What can I do now? I have again complained about the repair. What if they say there is no alternative and I have to accept it as it is? At the moment, we cannot afford a lawyer if it comes to the worst. It can’t be right that such damage appears on a new door.
Thanks for all helpful replies.
we might have a problem with our house construction company, in addition to the issue we already have with the windows. It is the same manufacturer for both the windows and doors. The scanning unit is supplied separately.
We ordered a new door with a fingerprint scan module for our new build. On the day the door was installed, I noticed scratches all around the scanner. Some were light, others were deep scratches in the plastic. The sensor itself also had scratches.
You can see it clearly when zooming in on the picture. It was difficult to capture with the camera.
I contacted the construction manager and the responsible employee for new builds at the company that supplies the doors to complain. The employee told me that it would be repaired and afterward would not be visible anymore, that they have their methods for that. They would also replace the scanning unit.
Today, an employee came to fix the scratches. He tried for about an hour with a wax product but admitted he couldn’t improve it further and could not do anything more. I think it actually looks worse now.
Also, the stainless steel trim is poorly and incorrectly fitted. The worker responsible said it couldn’t be done any other way. Strangely, it was fine with the old scanning module with the scratches on it. He also said that the door always gets scratched when sliding the stainless steel trim on. I have contacted the manufacturer of the scanning unit about this but am still waiting for a response. However, I find this very unlikely.
What do you think about these defects? What can I do now? I have again complained about the repair. What if they say there is no alternative and I have to accept it as it is? At the moment, we cannot afford a lawyer if it comes to the worst. It can’t be right that such damage appears on a new door.
Thanks for all helpful replies.
Paddy007 schrieb:
He also said that the door always gets scratched when sliding on the stainless steel cover.Makes sense. Even after the hundredth time, it's the same. Steel is and remains harder than PVC.
Apart from the fact that it's better to clip or glue such material combinations: how do people come up with the ideas of
- a) saving the cost of the fingerprint scan gadget by downgrading the door to plastic, and
- b) mounting the scanning unit on or in the door instead of placing it separately, for example, in the doorbell panel?
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
S
Steffen8010 Jun 2017 09:2811ant schrieb:
Makes sense. Even the hundredth time. Steel is and remains harder than PVC.
Besides the fact that such material combinations are better clipped or glued: how do you come up with the idea,
- a) to save the cost of the fingerprint scan gadget by downgrading the door to plastic, and
- b) to install the scanning unit on or in the door instead of mounting it separately, for example in the doorbell panel?Fingerprint scanning is not just a gimmick, but very useful. For example, the cleaning lady can only enter the house between 9 and 11 a.m. 🙂
11ant schrieb:
Makes sense. Even the hundredth time. Steel is and remains harder than PVC.
Apart from the fact that such material combinations should be clipped or glued better: how do you come up with the ideas,
- a) to save the cost of the fingerprint scanner gimmick by downgrading the door to plastic, and
- b) to install the scanning unit on or in the door instead of mounting it separately, for example in the doorbell panel?Thanks for the "helpful" response.
Even if you think so, it’s not “logical” that they always get scratched, because the scratches were caused by incorrect fitting by the installing company. The cover is also clipped in place. It is hooked or slid on at the top and clipped in at the bottom.
We did not choose a plastic door to save money, but because we prefer how it looks. Even with an aluminum door, the paint or similar would have been scratched, because, to repeat for you, the cover was installed incorrectly by the employee.
Furthermore, I do not see any advantage in the positioning as you suggest. Regardless, we did not get to choose this either. But all this has nothing to do with the topic. Thanks anyway.
Paddy007 schrieb:
Even if you think so, it’s not “logical” that they always get scratched, because the scratches were caused by the installation company setting them down incorrectly. Exactly. When clipping them in, it doesn’t happen, but if you slide sharp steel edges over PVC, it will scratch—always. So every further repair attempt just makes it worse again.
Steffen80 schrieb:
Fingerprint scan is not just a gimmick; it’s very useful. For example, the cleaning lady can only enter the house on Fridays between 9 and 11 am.I meant less the usefulness itself. I can have that with RFID too, small enough to fit conveniently on the cleaning lady’s keychain. I can even open the door from my pocket without putting down heavy shopping bags to tap my finger on the scanner like in E.T. But that would happen invisibly.
The real gimmick of the scanner is that you can see it. And it makes an impression when the theatre subscription neighbors Hoppenstedt come over for dinner. Holleradudödeldi.
https://www.instagram.com/11antgmxde/
https://www.linkedin.com/company/bauen-jetzt/
S
Steffen8010 Jun 2017 12:5611ant schrieb:
I wasn’t really talking about the usefulness itself. I can have that with RFID too, small enough to fit comfortably on the cleaner’s keychain. I can even open the door from my pocket and don’t have to put down heavy grocery bags to tap my finger on the scanner like E.T. But that would happen invisibly.
The real gimmick of the scanner is that you can see it. And it makes an impression when the theater subscription neighbors Hoppenstedt come over for dinner. Holleradudödeldi.What kind of argument is that? Do you really think I install fingerprint recognition because of the neighbors? Do I really have to list countless arguments against RFID? Or is just one enough? An RFID chip can be lost or stolen.
We definitely install some gimmicks here and there... but fingerprint recognition is not one of them.
Similar topics