ᐅ Furniture and Delivery – Staircase Issue

Created on: 13 Aug 2016 22:13
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garfunkel
Hello,

Today I was looking at different furniture and did some research.

Now I’m wondering what happens if, for example, the sofa doesn’t fit through the stairwell.
Fortunately, the window installers still had a crane available to lift a 3-meter (10-foot) long window frame up to the higher floors. That probably wouldn’t have fit easily through the stairwell.

A sofa is usually even bulkier, and I’m concerned it won’t fit if any part is longer than 2.5 meters (8 feet).

I was planning to have the furniture delivered, even all the way into the apartment.
So if the sofa doesn’t fit through the stairwell, who is responsible for the problem?
Is it me or the furniture store?
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ONeill
13 Aug 2016 23:40
Why should the furniture store have to pay if you buy a sofa that cannot be moved into the room?
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garfunkel
13 Aug 2016 23:47
Not applicable because I’m buying with delivery all the way into the apartment, and if the furniture store can’t deliver it into the apartment, the purchase contract does not come into effect.
I wouldn’t pay for the sofa either if they couldn’t get it onto the truck :P
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ypg
14 Aug 2016 00:05
I think every company has a clause like this in its terms and conditions.
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Alex85
14 Aug 2016 08:13
garfunkel schrieb:
So if I buy with delivery all the way into the apartment, and if the furniture store can’t deliver it into the apartment, then the purchase contract is not valid?

No, because that would be an unpredictable risk for the furniture store and simply unreasonable. That’s why you’re getting these reactions here—your question is completely unrealistic.
garfunkel schrieb:
I wouldn’t pay for the sofa if they couldn’t get it onto the truck either

The dimensions of the furniture and your own truck are known, but the dimensions of your house are not.

Usually, the delivery is canceled if the furniture cannot be brought to the intended location. They will certainly try to place the piece in a dry area, for example, on the same floor. If that is not possible either (e.g., front door too narrow), I hope you have an empty garage. In extreme cases, the sofa might end up on the driveway or “curbside.” For a fee, they will likely take it back for storage.
ares8314 Aug 2016 13:46
During my last sofa purchase, the furniture store offered me a free measurement service because I had their free customer card. The man came by, measured several points that I probably wouldn’t have considered myself, and confirmed that it would fit. It was tight, but it worked. Doesn't the furniture store offer this?
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Payday
14 Aug 2016 16:41
Most furniture is designed to fit through standard doors. Spiral staircases or tight corners near doors can be problematic, but otherwise, any piece with external dimensions not exceeding 2 x 1 x 1 meters (6.5 x 3.3 x 3.3 feet) can usually be moved in easily, standing upright.